Overview
A Senior Business Analyst typically works closely with our clients through the discovery and planning stages of a project.
Key responsibilities include:
Driving functional workshops — Run discovery sessions with clients to understand, document and agree on functional requirements
Functional analysis — Proactively communicate and collaborate with external and internal customers to analyse information leading to groomed agile stories; and be able to critically evaluate information gathered from multiple sources to draw out functional requirements and then broker agreement of these
Formalising requirements — Manage requirements via the production and maintenance of agile stories in JIRA using Salsa’s standard processes/tools such functional matrices and feature roadmaps
QA support — Help Salsa’s quality assurance process by acting as the authority of functional requirements and/or brokering agreement on functional testing results with the client Product Owner
Responsibilities
Project requirements and functional clarifications
Draw out requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements
Prepare and execute client workshops, video conference interviews and other conversations to achieve the above
Drive and challenge business units on their assumptions of how they will successfully execute their plans
Strong analytical and product management skills, including a thorough understanding of how to interpret customers’ business needs and translate them into application and operational requirements
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers and subject matter experts
Critically evaluate information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Document development and maintenance
Develop requirements specifications according to standard templates, using natural language
Be the liaison between the business units, technology teams and support teams for scope clarifications and change requests
Document, follow up and act on items from the above to ensure all parties are clearly aligned and understand next steps
Update functional specifications and change request documentation as required
Project controls
Prepare project development estimates in conjunction with the development team, and populate them into Salsa standard estimate tools to generate estimates/pricing for sales documents
Coordinate change requests with project management and development team
Project delivery & quality assurance
Serve as the conduit between the customer community (internal and external customers) and the software development team
Collaborate with developers and subject matter experts to establish the technical vision and analyse tradeoffs between usability and performance needs
Work independently with users to define concepts in partnership with engagement/project managers
Successfully engage in multiple initiatives simultaneously
Prepare and deliver demonstration walkthroughs when delivering milestones to clients
Manage and execute quality assurance processes to actively pursue project quality and client satisfaction at every point of delivery
Analyse and provide feedback on wireframes (and in some cases develop wireframes) to meet functional specifications
Requirements
Must haves
Bachelor’s degree in business, information technology, science or similar area
Experience working within Australian government, in particular as a senior digital business analyst
Scrum master
3+ years’ experience as a senior business analyst working with digital assets, gathering and documenting requirements, process mapping, assisting in the preparation of business cases, writing functional specifications and developing testing documentation
Demonstrated experience in providing expert advice on digital solutions and services to help achieve business outcomes
Proven experience in requirements gathering, scoping, process mapping/flow charts, writing functional specifications and liaising with developers to build new system features
Demonstrated experience managing workshops with business stakeholders and providing plain English advice and solutions to non-technical audiences
Demonstrated experience managing deliverables independently against rapidly shifting priorities to respond to internal and external demands
Demonstrated experience in developing test scenarios and leading the user acceptance testing (UAT) with business and technical stakeholders
Strong analytical and critical thinking skills in both operations and IT environments balanced with the ability to find practical solutions
An understanding of the change management process with experience in drafting and delivering training materials
Experience with digital technologies and database architecture to support the decision-making process when selecting technologies or improving current digital assets
Excellent stakeholder management at all levels
Experience in presenting and facilitating workshops
Highly regarded
Experience as a senior business analyst with open-source technologies such as Drupal
Experience with Victoria’s Single Digital Presence and/or the Federal Government’s GovCMS
Benefits
In becoming a Senior Business Analyst at Salsa Digital you can expect the following benefits:
Work with a team with incredible flexibility around working hours and working location
Work with a team of professionals in a flat organisational culture
An annual budget for education, health & wellness
Work with a team serious abouts its values, serious about open source
Attend professional conferences and events that support and improve your insights and knowledge to produce great work
A company culture that’s rigorous, transparent, accountable, continuously improving, commercial, innovative and values diversity — all of Salsa’s core values
About Salsa
Salsa is a Melbourne-based agency with a 15+ year legacy in open source. More about
Salsa technical landscape
The articles below provide further context for the Senior Business Analyst role and Salsa’s involvement in major digital programs within government.
The Salsarian values
A big part of Salsa’s culture can be attributed to our seven key values we genuinely live by. More about our
Interested?
If this role excites you and would like to explore further then please reach out:
Paul Morriss
Director
03 9910 403