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First Floor, 159 Victoria Pde
Collingwood, VIC 3066
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Be responsible for delivering some of the most high profile digital projects in Government.

Position Summary

Salsa Digital is looking for a Senior Engagement / Project Manager.

As an Engagement Manager of Salsa Digital, and with the support of the Executive Management team, you will be responsible for executing our vision - to help governments become more open, more connected and more consolidated.

As the Engagement Manager you will be repsonsible for:

  • Building a genuine relationship with client project team stakeholders.  Engendering a project culture which enables open communication, trust and respect.

  • Delivery success for assigned projects.  Ensuring client satisfaction of project outcomes and deliverables within reasonable commercial constraints.

  • Managing project risk and issues, budget, scope, resourcing, conflicts and blockages.  Ensuring projects are delivered using agile methodologies to balance to interests of clients and Salsa stakeholders.

  • Representing Salsa delivery methodology during the pre-sale phase of projects.  To support Salsa Business Development Managers in understanding and securing potential new business.

The project team assigned to specific projects will report to you as the Engagement Manager for the duration of projects.  

Salsa’s primary office is:  Melbourne office: 159 Victoria Parade, Collingwood, VIC, 3066.

While the Engagement Manager may be based out of Salsa’s Melbourne office, Salsa is specifically targeting a Canberra based candidate due to high demand of Salsa engagements in Federal government.  As such, a Canberra based Engagement Manager is preferred.

About Salsa

Salsa Digital is a Melbourne-based agency with a 15+ year legacy in open source. Currently Salsa Digital is made up of approximately 25 Salsarians.  

In more recent years, Salsa Digital has become a key contributor to helping governments become more open, more consolidated and more connected.

Salsa Digital is entrusted by the Australian Government as the exclusive delivery partner for the next generation GovCMS platform. Salsa has also been entrusted by the Victorian Government as the implementation partner for the Single Digital Presence platform.

On behalf of the Victorian Government, Salsa Digital also manages the open data platform (data.vic.gov.au) designed, built and hosted on CKAN (open source data management system).

Salsa Digital is a values-driven agency with a strong open source and transparent ethos. Our open source ethos extends beyond Drupal to open data, open platform and open design systems.

Salsa is recognised as an open source - digital platform - leader in government at state and federal level.  Salsa has earnt this reputation via delivery of high profile programs of work and also via the production of thought leading content.  

Benefits 

In becoming the Engagement Manager of Salsa Digital you can expect the following benefits:

  • Deliver interesting  projects at the forefront of the application of digital in Government. For example, GovCMS and Victorian Government Single Digital Presence as mentioned above.

  • Be challenged at a strategic and operational level.

  • Work with a team with incredible flexibility around working hours and working location.

  • Work with a team of professionals in a flat organisational culture.

  • An annual budget for education, health & wellness

  • Work with a team serious abouts its values, serious about open source.

  • Work with a team with a strong desire to make governments more open, more consolidated, more connected.

  • Attend professional conferences and events that support and improve your insights and thus knowledge to produce great work.

  • A company culture that is rigorous, transparent, accountable, continuously improving, commercial, innovative and values diversity - all of Salsa’s core values. 

Requirements

  • Exceptional communication skill both verbal and written

  • 5+ Years experience in delivery of projects/programs of work.  Government and enterprise experience well regarded

  • Significant experience in the delivery of projects/programs using agile methodologies

  • Significant experience in SCRUM Master roles
  • Experience in the design of work breakdown structures and plans and management to such plans.  Application of agile methods to govern/execute such plans.

  • Experience in managing project stakeholders - ensuring all project stakeholders have transparency into project progress and accountable and informed.

  • Experience using engagement tools such as JIRA, Confluence, Slack, Google Suite.

Responsibilities 

Management of Engagements

Salsa Engagement Managers are expected to manage the Salsa internal team and also the client team.  They are the prime interface to the client. Responsibilities include:

  • Maintaining project vision - ensuring the project has an agreed strategic vision and project efforts are aligned to these vision/goals/success factors.

  • Client stakeholder management - active management of the interface to the client organisation.  Building of trust in the client landscape at all levels.

  • Internal stakeholder management - active management of the Salsa internal team. Building of trust of Salsa resources in representing their interests in executing the project.

  • Delivery risk management - identification, reporting and active management of project risks to all stakeholders.

  • Managing schedule - continually updating and communicating project schedule information to the project team, and creating accountability for milestone adherence.

  • Managing budget - ensuring project team completes tasks on time and scope is well controlled.  Communication of budget status and challenges to client team.

  • Managing project conflicts - engage with all required parties to ensure efficient, constructive conflict resolution.

Engagement Mechanics

Salsa Engagement Managers are expected to follow proven Salsa agile process and tooling.  Responsibilities include:

  • Production of agile project plans - backlog formation, agile story grooming and sprint compilation and execution.  Setting up projects in JIRA and maintaining such controls.

  • Actions management - identification of to-do and action tasks and the management and delivery of these.

  • Task allocation - ensuring internal team members have appropriately allocated tasks (agile stories).

  • Task fulfillment - ensuring tasks/sprints (agile stories) are delivered on time with reasonable levels of risk .

  • Change Management - managing a change request process with clients in consultation with business analysts (functional analysis) and technical (estimation) resources as required.

  • Status Reporting - compile weekly status reports to deliver to client and the delivery of these reports to client team and client executive team as required.

  • Billable hours - ensure all staff log hours worked on the project accurately to enable forecasting and control.

  • Agile Process - drive/engage in agile formalities such as standup, sprint planning, sprint demonstrations, and retrospective reviews.

Resource Management and Engagement

Salsa Engagement Managers are expected to plan and manage the resources assigned to their engagements.  They are also responsible to have an appreciation of the entire Salsa programme of work at any time such that their resource requests are broadly aligned to Salsa’s entire committed work schedule.

  • Resource capacity planning - represent resource requirements of engagements at Salsa resource planning meetings.  Update resource plans to effectively schedule, and manage, Salsa resources.

  • Resource management - be accountable/responsible to engage project resources per engagement needs.  That is, manage a living sprint plan in consultation with clients to optimally inject Salsa resources into projects. 

Business Analysis (as required)

It is typical in a Salsa engagement that the Engagement Manager will also fulfill the role of a Business Analyst.  As such, it is highly desirable for an Engagement Manager to have Business Analysis skills and responsibilities such as:

  • Drive functional workshops - run discovery sessions with clients to understand, document and agree functional requirements.  

  • Functional analysis - proactively communicate and collaborate with external and internal customers to analyze information leading to groomed agile stories.  Be able to critically evaluate information gathered from multiple sources with differing perspectives arriving at appropriate functional requirements and brokering the agreement of these.

  • Formalisation - manage requirements via the production and maintenance of agile stories in JIRA and using other Salsa standard process/tools such functional matrices and feature roadmaps.

  • QA support - assist Salsa’s quality assurance process by acting as the authority of functional requirements and/or brokering agreement on functional testing results with the client Product Owner. 

What we offer

Contract or permanent at market rates considering also level of relevant experience. 

Minimum contract for 6 months with option to become permanent will be considered.

Interested?

If this role excites you and would like to explore further apply below or call Paul Morriss (Director) on 03 9910 4038.

 

Apply Now

Please email your CV and Cover Letter to jobsanti-spam@salsadigital.com.au

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