7 September 2020
Alfred Deeb

Estimated reading time: 2 mins

GovTech in action

GovTech can be seen in many areas of government around the world. Estonia is a world-renowned leader when it comes to digital government. E-services were first introduced in Estonia in 1997 (!) and they launched digital identity in 2001 and e-voting in 2005. So definitely progressive leaders, using technology covering both GovTech and CivicTech (given most of their e-services are focused on engaging with citizens and making their lives easier). You can read our blog on Estonia as digital pioneers for more information.

The UK Government has also done significant work over the past few years in GovTech, such as major consolidation through its GOV.UK website. GOV.UK brings together an impressive 24 ministerial departments and 412 agencies/public bodies. GOV.UK provides one central hub for all things government for UK citizens. Also focused on consolidation and standardisation are UK initiatives and frameworks like the UK Service Standard, API standards, the GOV.UK Design System and directives for open standards.

The UK’s GovTech Catalyst program is a great example of government backing GovTech — in this case by providing a £20 million fund specifically set up to pay vendors that use innovative digital technology to solve public sector problems. These are all examples of how the UK leverages GovTech to be more open, more connected and more consolidated.

Here in Australia we have several examples of GovTech in action. Two examples close to our heart (yes, we’re a bit biased!) are GovCMS and Single Digital Presence.

GovCMS is a consolidated whole-of-government content management and hosting platform that enables Australian Government agencies to build secure, resilient, modern and compliant websites quickly and focus on delivering quality digital content and services to its citizens. GovCMS also streamlines, simplifies and speeds up procurement because Aus government agencies don't have to go to market, write an RFQ, and evaluate responses from vendors around hosting platform options, etc.

Victoria’s Single Digital Presence is a consolidated whole-of-Victorian-government citizen experience platform that makes it easier for Victorian government agencies to deliver information and digital services to its citizens.

The GovCMS and Single Digital Presence platforms are built on open source technologies Drupal and Lagoon, making them both fully open source technology stacks, further contributing to governments becoming more open.

Launch Vic’s CivVic Labs is the Victorian equivalent of the UK’s GovTech Catalyst program, although it’s arguably even more disruptive because it’s changing the traditional government procurement paradigm. Through CivVic Labs, the ‘lab’ is partnering with startups to solve problems for government, instead of government going out to tender for specific pieces of work.

The series